|Terms and Conditions
Orders are made by you the client subject to acceptance and payment cleared by MickMick Designs who have the right to make changes to prices listed on the website and/or bespoke orders, categories and designs. This does not affect any orders and payments already received and cleared in the bank.
No minimum or maximum order applies, however should there be a very large order, it may extend delivery times. Should this be the case MickMick Designs will contact you to discuss details and provide you a full refund should you not be happy with the options offered to you by phone/email.
MickMick Designs is not liable for any loss or damage caused to goods once dispatched. Standard products are usually dispatched within 48hrs. Bespoke items may be longer and agreed dispatch times will be arranged prior to production. Standard delivery charge in the UK mainland is £2.50 per order unless stated otherwise. Alternative delivery options may be available. If required please contact firstname.lastname@example.org
Should any orders be undelivered and returned to MickMick Designs a further charge will be applied to cover costs of redelivery and will not be dispatched until payment is received and cleared with the bank.
Orders must be paid for at the time of ordering. Alternatively if you have made an order with MickMick Designs and are paying by cheque, no orders will be processed until the cheque has been cleared with the bank. Cheques should be made payable to MickMick Designs. This will then increase the dispatch time from the time the order is placed. For paypal payments you can use email@example.com
Online security may ask for proof of identity and the online payment methods are a safe and secure way for you to pay for your goods. MickMick Designs do not have access to any card details as these are held with the secure payments online through paypal and google checkout. Please refer to paypal/google checkout for their security details.
It is the customer’s responsibility when ordering to obtain the card holder’s permission to use the card. In the event of a card being used fraudulently, please contact the police.
All refunds will be done in the form of a chequpaypal.
Cancellations can only be made via email: firstname.lastname@example.org or by phone: 01506 238219/ 07841 206 378 and must be acknowledged by MickMick Designs prior to the order being processed. An email will be sent to you to confirm at what stage your order is at. I.e:
5. Data Protection/Privacy
MickMick Designs will not pass any personal data onto any other person or company. Any details held with MickMick Designs are for MickMick Designs purpose only: for marketing, orders, deliveries and product and purchase history. Personal information will only be forwarded on should this be requested by law (eg: court request or warrants).
6. Returns Policy
In the event that a MickMick Designs product is received faulty as a result of production you will be offered an exchange or a full refund provided goods are returned with 14 days of your dispatch date. Should this be the case MickMick Designs will cover the cost of postage and packaging.
All returns must be unused, undamaged and in the original packaging. Should you be returning a faulty item; you will need to provide evidence of fault to show this was done before dispatch in order to have P&P paid for and order replaced. We do not take responsibility for damage caused after dispatch and if this occurs, you should claim any damage costs from the company at fault. We will however try to assist where ever possible as we believe in offering good customer service.
We offer a 14 day money back guarantee subject to the order type. Bespoke designs must be authorised and be returned for good reason and in agreement with MickMick Desingns as these take considerable time to make and/or design and maynot be able to be used by any other person/company.
7. Competition Terms and conditions
a) To qualify for entry to any competition run by MickMick Designs you must be resident in the UK and over the age of 18 unless specified differently in any individual competitions. All entrants under the age of 18 must have parental consent to enter any competitions run by MickMick Designs should a competition be run to include under 18’s
b) MickMick Designs reserves the right to verify eligibility of any entrants.
c) You must not be a family member of MickMick Designs
d) All competitions are limited to 1 entry per person unless stated in the individual competition.
e) Any entries received after the closing date may not be processed and if a charge applies to the competition, you may also be charged even though the competition has expired.
f) All entrants must have a valid email address and phone number.
g) MickMick Designs takes no responsibility for any loss or damage of entries including PC failures or other causes outwith MickMick Designs control.
h) Should any information from the entrant be incorrect or misleading, MickMick Designs reserves the right to disqualify any entry.
i) You are required to provide true information along with any competition entry.
j) The prize is non-transferable and there will be no cash or prize alternative other than what is stated in the competition.
k) The winner will be selected at random and notified via email.
l) MickMick Designs reserves the right to cancel or amend the terms of the competition at any time without notice and publish the changes on the website.
m) The winner’s name may be published on the website and/or facebook page following the closing date of the competition. You can obtain the winner’s name (only) by sending a self-addressed envelope to:
8. Washing instructions
MickMick Designs would welcome any feedback via email and reserves the right to post this on the website and/or facebook.:
Any other questions please contact us via the contact us page and we will endeavour to assist you with your enquiry as quickly and efficiently as possible. We pride ourselves on providing a friendly and professional service.
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